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FAQ

Frequently asked questions

Quick answers to what guests ask most.

What time is check-in and check-out?

Check-in is from 3:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available for a small charge, subject to availability; ask our 24-hour front desk.

Is breakfast really free?

Yes. A deluxe continental breakfast is complimentary every morning for every registered guest, no coupons, no surprises.

Does the hotel have a pool and hot tub?

Yes. Our seasonal outdoor pool is open 9 AM to 9 PM, and the hot tub sits right beside it in the palm-lined courtyard.

Is parking free? What about RVs and EVs?

Parking is free, including free RV, bus, and truck parking, plus free accessible parking and an on-site EV charging station.

How far is Osoyoos Lake?

Gyro Beach on Osoyoos Lake is about a 14-minute walk from our front door, or a couple of minutes by car.

Are pets allowed?

No, we are unable to accommodate pets. This helps us keep rooms fresh for guests with allergies.

Is the hotel smoke-free?

Yes, we are a 100% smoke-free property, inside and out of guest rooms.

Do kids stay free?

Yes, anyone aged 18 and under at the time of booking stays free with a paying adult.

Is there food and coffee within walking distance?

Plenty. We are the closest hotel in Osoyoos to both Starbucks and McDonald’s, about a two-minute walk, and the plaza across our parking lot has shops and restaurants, with more along Main Street.

Does the hotel have laundry?

Yes, self-serve guest laundry is available on site, along with a business centre and a 400 sq ft meeting space.

Which rooms work best for families or groups of 5-6?

Our rare Three Queen family room sleeps six in real beds, and the One-Bedroom Suite adds a kitchenette, sofa bed, and separate living area.

How do I get the best rate?

Book direct through our Choice Hotels page. Choice Privileges members save on the member rate, and joining is free.

Anything else? Call the front desk anytime at (236) 836-4869, we’re here 24/7.